… That was the sight that we had to tolerate throughout our meal. Pricing vs food quality: 4-star Why doesn't Raffles adopt this format instead? 藝 yì by Jereme Leung 328 North Bridge Road (Accessible via North Bridge Road Entrance) #03-02, Raffles Arcade Singapore 188719 Tel: +65 6412 1331. Prior to staying at Raffles Hotel Singapore (based on Raffles' reputation in the market), I had even thought of organizing corporate events/meals here, and also considered Raffles Bali (Indonesia), Raffles Grand d'Angkor (Cambodia) and the future Raffles Sentosa (Singapore) for our future vacations. When i paid for the bill, they don’t offer their free car park coupon.. and i forgot to request and only remember when I already in the car park.. :) Very steep, and in fact could be higher than some big & established players in the market, which are also located in hotels, such as Shisen Hanten (Michelin 2-star, Sichuan food), Sichuan Dou Hua, Tung Lok & Wah Lok (Cantonese). yi By Jereme Leung: Great service with unique chinese food - See 25 traveller reviews, 92 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. I am also delighted to hear that our colleagues were able to provide you...More, Ambience/decor/vibe of a Chinese restaurant: 3.5-star He even rated it better than the same soup at Shisen Hanten, a Michelin two-star Szechuan restaurant, where I also have the loyalty membership Life & Style by Meritus that gives us 50% dining discount for two pax. This might be shocking to say for a restaurant of Yi's calibre but there's considerable training to be given to 9 out of 10 of their waiting staff. At Sofitel, the email reminder would have an option to Confirm or Cancel at the end. - Table 37 with a view of the courtyard 藝yì by Jereme Leung Singapore is located at 328 North Bridge Road #03-02 Raffles Arcade 188719, view 藝yì by Jereme Leung reviews, photos, opening hours, location or phone 63371886 When i paid for the bill, they don’t offer their free car park coupon.. and i forgot to request and only remember when I already in the car park.. :) Unfortunately the Front of House staff was "annoying" to a certain extent, always calling the day before to confirm the reservation, despite the system already pushed out an email reminder of our upcoming booking. Talk about tantalising one’s tastebuds, this place does just that and leaves it lingering on. Entrance of the restaurant really beautiful, we didn’t order dimsum because we were more interested with their other dishes, we ordered the roasted duck, lamb, fish maw abalone soup, and vegetables - every single dishes was excellent!! Fish was also nice. We enjoyed the food here but when you've chosen a restaurant to avoid the riff-raff and instead have the extremes of this class thrown in your face, it makes it all very hard to swallow a second or third time.More. And Yi by Jereme Leung delivers beautifully on this aspect, as well. Here, we needed to explain the problem to the staff and to justify our concerns with a lot of details. I am also delighted to hear that our colleagues were able to provide you...More, Ambience/decor/vibe of a Chinese restaurant: 3.5-star At the end, we were not compensated with a waiver of the soup or drinks or offered a complimentary dessert, as has been common practice at other restaurants on a rare occasion where there were food quality issues. Highly unbecoming of a restaurant that clearly hopes to come across as elegant and refined. Such aspects are NOT beyond the establishment's control. At Sofitel, the email reminder would have an option to Confirm or Cancel at the end. Taste , presentation and quality and temperature were all perfect. 1. However, given our disappointing experience with Raffles Singapore (including their lacklustre service levels and inability to adopt to standards under the Accor Group of Hotels to which Raffles now belongs), we decided to support exclusively Sofitel hotels, as this brand is always consistent in providing over-the-top service, excellent facilities, and world-class cuisines -- no matter in which country we stay with them. webmasterbagwan@gmail.com September 4, 2020 … In fact with Accor Plus, we do not need the voucher, we just wanted to collect more vouchers and give to our friends to try out the restaurant, due to the Likes and Comments we received after we posted our photos on Facebook, and recommended this restaurant. Cold and stiff, not aloof mind you, more awkward in behavior and as a result, you get...the feeling that you're simply part of their training in waiting tables. more, raffleshotelsg, General Manager at yi By Jereme Leung, responded to this review, raffleshotelsg, Executive Assistant Manager, Food & Beverage at yi By Jereme Leung, responded to this review, raffleshotelsg, Executive Assistant Manager, Food & Beverage of yì by Jereme Leung at yi By Jereme Leung, responded to this review, raffleshotelsg, Marketing at yi By Jereme Leung, responded to this review. First of all, I would like to apologise for the service that you encountered at the restaurant. I believe such expectations by guests for a restaurant of this calibre are fair, and many people would agree with me. It is delightful to hear that you enjoyed your visit and I look forward to welcoming you back again. It was finally re-made, and back to the previous taste. In fact with Accor Plus, we do not need the voucher, we just wanted to collect more vouchers and give to our friends to try out the restaurant, due to the Likes and Comments we received after we posted our photos on Facebook, and recommended this restaurant. As for the service, very polished. But yì by Jereme Leung seems to have found the right balance. Aug 2019 and again for promoting takeaways during the Circuit Breaker period. We just needed a straightforward answer -- either you don't offer a bad answer, or go get the correct answer. Are the prices at this restaurant high or expensive? The food we ordered were tasty and worth to try. It's a sad pity that these rather unrefined displays of behavior by both staff and diners are allowed at Yi. Will be back again next time to try the dim sum... hope the service better than today... :) He even rated it better than the same soup at Shisen Hanten, a Michelin two-star Szechuan restaurant, where I also have the loyalty membership Life & Style by Meritus that gives us 50% dining discount for two pax. We really recommend this amazing Chinese restaurant. We will be reviewing the...More, The fairy tale entrance promises a great evening to our dinner experience. raffleshotelsg, Executive Assistant Manager, Food & Beverage of yì by Jereme Leung at yi By Jereme Leung, responded to this review Responded 4 September 2020 Dear purelee, Thank you for dining at yì by Jereme Leung and for taking the time to share your experience. E.S. Unsatisfied with the absolutely unprofessional answer, we stopped a server in a black jacket and asked about the voucher. Make your reservations instantly at 藝 yì by Jereme Leung here. At Tiffin, we were told there was no minimum spend to receive the voucher. My husband ordered the Hot & Sour Soup for the 3rd time, as he loved it from the previous two visits. Very tempting dishes. Keep it up. Alluding to the fine art of Chinese dining, it references centuries of culinary mastery woven into the intricacies of Chinese cuisine presented in the restaurant. I am pleased that...More, we tried to make reservation but couldnt. raffleshotelsg, Executive Assistant Manager, Food & Beverage of yì by Jereme Leung at yi By Jereme Leung, responded to this review Responded 4 September 2020. Uncouth diners and staff marred an otherwise enjoyable meal. Could Yi match the price tag with the food quality and customer service? Unlike a pot of customary tea, Jereme prefers and encourages guests to pair their meals with a bottle of wine or a cocktail, together with his signature drinking snacks. I would have expected something more wow but everything from the interior design to food and service was only average . So, at 藝 yì by Jereme Leung, diners are always promised bowls of steaming, hot rice to go with their dishes. Chef Jereme Leung himself states that the dining experience at the 111-seater venue need not be so formal and even encouraged the raising of rice bowls while eating one’s meal in traditional Chinese custom. Ambience of the restaurant very nice. Cheers, The 111-seater restaurant is inspired by a Chinese legend that revolves around the creation of heaven and earth, which takes the form of warm earthy shades of soft browns and cream, and materials like stone and timber in the main dining room. yi By Jereme Leung: Great service with unique chinese food - See 25 traveller reviews, 92 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. 藝 YÌ BY JEREME LEUNG; 藝 YÌ BY JEREME LEUNG . I stopped the waiter to return the soup to the kitchen. A whimiscal entrance decorated with white paper foliage welcomes visitors into 藝 yì by Jereme Leung. Get quick answers from yi By Jereme Leung staff and past visitors. Uncouth diners and staff marred an otherwise enjoyable meal. Gary Lim Deputy Editor Unsatisfied with the absolutely unprofessional answer, we stopped a server in a black jacket and asked about the voucher. Summary. yummy! Service matches the quality of the food. yi By Jereme Leung: Poor Service - See 25 traveler reviews, 92 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. 2nd visit, 31 Aug 12:30pm: to try this restaurant. Appetiser like fry mushroom is very unique and the char Siu served with pineapple was...yummy! Today is our first time been in the restaurant. yi By Jereme Leung: Spectacular gourmet food - See 21 traveler reviews, 71 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Enjoy artistic adaptations of provincial cuisine from different regions of China presented by Masterchef Jereme Leung that includes dishes ideal for three to four persons, exquisite dimsum selection as well as one-dish meals. Description: Elegant and sophisticated yet warm and welcoming, China Blue by Jereme Leung offers a modern interpretation of traditional Chinese cuisine, tailored by celebrity master chef Jereme Leung. Congratulations Jeremy and the team in culinary and service . Look See Eat. Asked a waitress if we could get the 20% discount voucher, which we received from Tiffin Room on 30 Aug evening. Entrance of the restaurant really beautiful, we didn’t order dimsum because we were more interested with their other dishes, we ordered the roasted duck, lamb, fish maw abalone soup, and vegetables - every single dishes was excellent!! We are back on Nov 14 ! Feel welcome to our elegant and luxurious hotel where we will make your stay an unforgettable experience. It's a sad pity that these rather unrefined displays of behavior by both staff and diners are allowed at Yi. Th tea was good and nice ambience too!More, Dear agoh69, Thank you for taking the time to leave us with your valuable feedback. It's a sad pity that these rather unrefined displays of behavior by both staff and diners are allowed at Yi. That was the sight that we had to tolerate throughout our meal. - See 22 traveller reviews, 71 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Cheers, By Annette Tan/CNA Luxury September 15, 2019. Thank you for visiting yi by Jereme Leung and for taking the time to leave us with your sincere feedback. Join chef Jereme Leung as he takes you on a culinary journey across China at his newest outpost at Raffles Hotel. Prior to staying at Raffles Hotel Singapore (based on Raffles' reputation in the market), I had even thought of organizing corporate events/meals here, and also considered Raffles Bali (Indonesia), Raffles Grand d'Angkor (Cambodia) and the future Raffles Sentosa (Singapore) for our future vacations. yi By Jereme Leung, Singapore: See 26 unbiased reviews of yi By Jereme Leung, rated 4 of 5 on Tripadvisor and ranked #2,432 of 13,060 restaurants in Singapore. 2nd visit, 31 Aug 12:30pm: First of all, I would like to apologise for the service that you encountered at the restaurant. - Table 37 with a view of the courtyard Highly unbecoming of a restaurant that clearly hopes to come across as elegant and refined. At Sofitel, we were compensated with waiver of drinks and side orders (without us even needing to complain), when our drinks took very long to arrive (check out my Sofitel 1864 review in TripAdvisor). We lunched here 3 times, during our staycations at Raffles (30 & 31 Aug 2020) and Fairmont (23 Sep). He takes extremely hot/spicy food wherever we dine, particularly when we go to Thailand. yi By Jereme Leung: Great service with unique chinese food - See 22 traveller reviews, 71 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Cross the road. Unfortunately the Front of House staff was "annoying" to a certain extent, always calling the day before to confirm the reservation, despite the system already pushed out an email reminder of our upcoming booking. Thank you for dining at 藝 yì by Jereme Leung and for taking the time to share your experience. Read on ... Other Related Entries: Clifford Pier Heritage Dim Sum Brunch - Savour Classic Local Delicacies At The Fullerton Bay Hotel. yì by Jereme Leung is located at 328 North Bridge Rd, Raffles Arcade, #03-02, Singapore 188719, p. +65 6337 1886. daily 11.30am – 2pm, 6.15pm – 10pm. Thank you for dining at yì by Jereme Leung and for taking the time to share your experience. At Tiffin, we were told there was no minimum spend to receive the voucher. The noodle was crumbled and soggy! Once seated we discovered the restaurant had so much more to offer from a food point of view. Hence, reached the place at their opening timing, and managed to get a table. She went to check, returned, and explained that the voucher issuance was subject to the restaurant, and that Yi would require a minimum spend of SGD 200.00. They suggested delicious ice chinese tea like a tea sommelier to pair with my meal. In most restaurants, staff are well-trained to identify food problem. The taste is too spicy even I can take spicier food but just too Ma! Wednesday: 11:30am … Such aspects are NOT beyond the establishment's control. Designed by Aedas Interiors, 藝 by Jereme Leung is a 111-seat restaurant whose design is inspired by the hidden world of deep-rooted culinary traditions and story-telling. Once enter the entrance, immediately felt a whole new world. Write A Review. 藝 yì by Jereme Leung, Raffles Hotel Quite an entrance by the 'Pale Garden' wouldn't you say? yi By Jereme Leung: Gourmet experience - See 27 traveler reviews, 92 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. The Peking duck was impressed with sweet and salty sauce served with varieties of wraps! He even rated it better than the same soup at Shisen Hanten, a Michelin two-star Szechuan restaurant, where I also have the loyalty membership Life & Style by Meritus that gives us 50% dining discount for two pax. I am pleased to hear that you thoroughly enjoyed your dining experience. yi By Jereme Leung: Bad service and attitude by manager and waitress - See 22 traveller reviews, 71 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. The one saving grace is the entrance. Thank you for taking the time to leave us with your valuable feedback. 2nd visit, 31 Aug 12:30pm: There was NO service recovery at Yi at all. Once seated we discovered the restaurant had so much more to offer from a food point of view. Unsatisfied with the absolutely unprofessional answer, we stopped a server in a black jacket and asked about the voucher. Congratulations Jeremy and the team in culinary and service . The service was great and attentive.. probably lack of staff that sometime the clean plate was not placed before the food served. Keep it up. The entrance of the restaurant located in Raffles … Such aspects are NOT beyond the establishment's control. Overall rating: 2.5-star maximum InterContinental (IHG) Hotels in Singapore, Downtown Core/Downtown Singapore Accommodation, Hotels near Singapore Mass Rapid Transit (SMRT), Hotels near Sands Skypark Observation Deck, Indian Restaurants for Special Occasions in Singapore, Restaurants for Group Dining in Singapore, Restaurants with Outdoor Seating in Singapore, Downtown Core/Downtown Singapore Restaurants, European Restaurants for Large Groups in Kampong Glam. - See 22 traveller reviews, 71 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Congratulations Jeremy and the team in culinary and service . Note: your question will be posted publicly on the Questions & Answers page. yi By Jereme Leung: The decor is so pretty - See 26 traveler reviews, 92 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Dear purelee, Thank you for dining at yì by Jereme Leung and for taking the time to share your experience. dish that really wowed me which was sad. I first heard of the restaurant, Yi by Master Jereme Leung, via the Accor Plus "Members Offer" page, offering dining discount during Raffles re-opening in...Aug 2019 and again for promoting takeaways during the Circuit Breaker period. The noodle was crumbled and soggy! top of every detail. The food we ordered were tasty and worth to try. The fry Kailan vege was nice but the Dan Dan noodle was disappointing! Please check out what happened to the chef that day, and I've included the photos as comparison (it is obvious that the soup served on 23 Sep looked lighter). At Sofitel, we were compensated with waiver of drinks and side orders (without us even needing to complain), when our drinks took very long to arrive (check out my Sofitel 1864 review in TripAdvisor). - See 24 traveler reviews, 81 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. High quality of food with great service. Certainly look forward to return again to try the other ala carte dishes !More, Dear limboonchung, As you can see, a cumulation of disappointments led to a total loss of confidence, so we "un-regrettably" bid farewell to Yi and to the Raffles brand. We are certainly pleased that the quality of the dishes, the ambience and the service have delighted you. Having said that, we do apologise for your experience...More, When you enter, its a white valley. Th tea was good and nice ambience too! What we liked: Clean, white environment and very pleasant place to have a date or special occasion celebrated. Throughout his career, he has mastered all four cornerstones of Chinese cooking ranging from dim-sum, Chinese barbecue, wok-cooking to knife work. Category Food Posted on August 30, 2018 September 7, 2018. Appetiser like fry mushroom is very unique and the char Siu served with pineapple was...yummy! At Sofitel, we were compensated with waiver of drinks and side orders (without us even needing to complain), when our drinks took very long to arrive (check out my Sofitel 1864 review in TripAdvisor). See some pics below. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. 藝 Yì By Jereme Leung Address: #03-02 Raffles Arcade, 328 North Bridge Road, Singapore 188719 Opening Hours: Daily 11.30am to 2.15pm, 6pm to 9.30pm Phone: +65 6412 1331. Their service is excellent too.More, Dear purelee, He takes extremely hot/spicy food wherever we dine, particularly when we go to Thailand. Will be back again next time to try the dim sum... hope the service better than today... :) The Place I visited 藝yi by Jereme Leung for lunch during my recent stay at Raffles Hotel Singapore, one Chinese restaurant which I have been intending to check out. The service was great and attentive.. probably lack of staff that sometime the clean plate was not placed before the food served. His newly opened Yi at Raffles Singapore promises to elevate Chinese cuisine, starting with tackling a basic issue: Why can't Chinese restaurants serve steaming hot rice? With a wide selection of choices, we eventually took the easy option of getting the set as we assume it should highlight the best of their offerings and it did not disappoint. They suggested delicious ice chinese tea like a tea sommelier to pair with my meal. Here, we needed to explain the problem to the staff and to justify our concerns with a lot of details. All the senses are activated and till today I can remember every bit of the experience. Summary. Are the prices at this restaurant high or expensive? Keep it up. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. We right away booked a table for our next visit. I believe such expectations by guests for a restaurant of this calibre are fair, and many people would agree with me. JEREME LEUNG. At the end, we were not compensated with a waiver of the soup or drinks or offered a complimentary dessert, as has been common practice at other restaurants on a rare occasion where there were food quality issues. The Hundred-ring Cucumber with Sea Whelk at 藝 yì by Jereme Leung is skillfully sliced and served with refreshing vinaigrette and sea whelk. The biggest shame is that the kitchen, no matter how adept at what they do, will struggle to shine if these missteps are not addressed. We will be reviewing the...More, The fairy tale entrance promises a great evening to our dinner experience. a whole table of food before we start to eat. Reviews; Video; Gen.T; Guides; search. 藝 Yi by Jereme Leung Raffles Hotel Singapore Raffles Arcade 328 North Bridge Road Singapore 188719 Tel: +65 6412 1816 Website Nearest MRT: City Hall (EW Line, NS Line) Opening Hours: Daily: 1130am - 130pm, 6pm - 915pm Direction: 1) Alight at City Hall MRT station. We just needed a straightforward answer -- either you don't offer a bad answer, or go get the correct answer. It’s a good place to hang out with family and friends. Clean, white environment and very pleasant place to have a date or special occasion celebrated.More, Dear kikikyo, Keep it up Master Jereme.More, Dear Cheffa Sing, The taste is too spicy even I can take spicier food but just too Ma! Tuesday: 11:30am - 01:30pm 06:15pm - 09:15pm. I am delighted to hear that you thoroughly enjoyed your experience from the beautiful interior to the delicious food. Why doesn't Raffles adopt this format instead? i guess for such high class dining place, the service there’s a lot of room for improvement.. Such is the case at Yi by Jereme Leung, the first Chinese restaurant housed within the premises of the newly restored Raffles Hotel Singapore. Pricing: The restaurant also features glittering blue chandeliers as the focal point in the main dining area, floor-to-ceiling glass windows with views of the Manila Bay in the horizon, and private … Inconsistencies/disappointments led to loss of confidence. Thanks for sharing:) Reply Delete. Located at Raffles Arcade (nearest train: Esplanade MRT Station), Yì by Jereme Leung delivers cuisine that takes guests on an exploration voyage to … Service matches the quality of the food. Could Yi match the price tag with the food quality and customer service? Will be back again next time to try the dim sum... hope the service better than today... :) Taste , presentation and quality and temperature were all perfect. 藝 Yì By Jereme Leung - Discover Raffles Singapore, hotel in Singapore and enjoy the hotel's spacious, comfortable rooms. Incredible Chinese food with Amazing Service. Cuisine. Celebrity MasterChef Jereme Leung, one of the most influential chefs in the modern Chinese culinary movement, returns home to Singapore with 藝 yì by Jereme Leung. In Shisen Hanten, we would be given complimentary desserts when a wrong dish was served. The mala chicken and luncheon meat was so good to be served with beer too. was also beautiful to complement the taste of the dishes. Could Yi match the price tag with the food quality and customer service? I believe such expectations by guests for a restaurant of this calibre are fair, and many people would agree with me. 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